Warranty Policy

Wisdom USA Limited Warranty — 3-Year / 5-Year / 10-Year

Thank you for choosing our products. We take great pride in the quality and craftsmanship of our travel products. This document explains the terms and conditions of our limited warranty.

Coverage Period

We offer a 3-Year / 5-Year / 10-Year limited warranty from the date of purchase based on specific product you have purchased. This warranty applies only to the original purchaser and covers defects in workmanship and materials under normal use during the warranty period.

Eligibility: This warranty is valid only for products purchased at full retail price from authorized retailers or our official store. Products purchased at discounted prices, clearance sales, outlet stores, or third-party deal sites are not eligible for warranty coverage.

Warranty Claim Process

  • Contact Us: Reach out to our customer service team via the provided contact link to initiate a warranty claim.
  • Properly pack and ship the product when requested for warranty service.
  • Provide proof of full-price purchase and comply with all warranty terms for eligibility.

Shipping costs: Whether for repair, replacement, or return, the customer is responsible for all shipping costs related to sending the product to our service center, unless otherwise required by applicable law. Any repaired or replaced item will remain covered only for the remainder of the original warranty period.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or country to country.

Reservation of Rights: We reserve the right to interpret, modify, or update the terms and conditions of this warranty policy at any time. Our decisions regarding warranty claims and interpretations of these terms are final to the extent permitted by law.